Lesson details
Transform your front-of-house team from greeters into revenue-generating gatekeepers. Build a systematic approach to developing knowledge, skill, and ownership in your managers so they drive results independently—even when you're not there.
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About Author
Strategic Coach
Matt Wilson is a Strategic Coach at Mastermind and a longtime leader within the Anytime Fitness system. He has served as a regional manager, club operator, and now mentors hundreds of owners across the country.
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